Frequently Asked Questions
How do I receive my products?
Instantly. As soon as your PayFast payment is confirmed, you are taken to a secure download page and a confirmation email with your download link is sent to the email address you entered at checkout.
What payment methods do you accept?
We accept all payment methods supported by PayFast, including credit/debit cards and instant EFT. All prices are in South African Rand (ZAR).
I paid but didn't get my download link — what now?
First check your spam/junk folder for the confirmation email. If it's not there, email [email protected] with the email address you used at checkout and we'll re-send your link — usually within 24 hours.
Can I get a refund?
Digital products are generally non-refundable once downloaded, but if you never received your files, the files are broken, or the product doesn't match its description, we will fix it or refund you. See our Refund Policy page for full details.
Can I use the products commercially?
Yes — you can use them in your own personal and business projects. You may not resell or redistribute the raw files themselves unless the product explicitly includes resale (PLR/MRR) rights.
How long do I have access to my files?
Your download link is valid for a limited time for security reasons — download and save your files as soon as possible. If your link expires before you could download, contact support and we'll issue a fresh one.
How do I contact support?
Email [email protected] or use the contact form on our Contact page. We aim to reply within 24 hours, 7 days a week.
Questions? Email us at [email protected] or use our contact page.