Refund Policy

Everything we sell is a digital product delivered instantly after payment. Because digital files cannot be “returned” once downloaded, all sales are generally final. However, we want you to be happy with your purchase — the cases below always qualify for help or a refund.

• You were charged but never received a working download link — full refund or re-delivery.
• The files are corrupt, incomplete, or materially different from the product description, and we cannot fix or replace them within 5 business days — full refund.
• You were accidentally charged twice for the same order — the duplicate charge is refunded in full.

• You changed your mind after successfully downloading the product.
• The product is incompatible with software you did not check the requirements for.
• You purchased the wrong product but have already accessed the files.

Email [email protected] within 7 days of purchase with your order number and a description of the problem. We respond within 24 hours. Approved refunds are processed back through PayFast to your original payment method, typically within 5–10 business days.

Nothing in this policy limits your rights under the South African Consumer Protection Act, 68 of 2008.